Refund policy

Return and Refund Policy

  1. We are happy to help with return and refund request through Liliboo Official Whatsapp. You can access our Whatsapp from our webpage.
  2. You may only file return and refund request if the product has manufacturing or material defect. All other sales are final.
  3. Please make sure to provide all supportive documents including full unboxing video so we can easily help you.
  4. Damaged during shipment should be covered by shipping insurance. Please note that all orders on our website are already covered by shipping insurance.